Care management · Werribee, VIC
Grace Mbeki
Rostering and Intake Lead — Client Matching and Service Onboarding
About Grace
Ensuring every participant is matched with the right support team
Grace leads our intake and rostering coordination across Victoria. She takes the time to understand personal preferences, cultural backgrounds, and scheduling needs.
Her priority is roster consistency: ensuring participants have the same familiar, trusted workers greeting them day in and day out.
Grace works alongside care managers to ensure smooth onboarding with zero service gaps.
Qualifications and Certifications
Diploma of Practice Management
Melbourne Polytechnic, 2017
NDIS Worker Screening
Cleared to 2029
Client Care Coordination Cert
Community Care Institute
First Aid & CPR
Renewed February 2026
At a glance
Based inWerribee, VIC
With Caring BuddySince 2019
LanguagesEnglish, Swahili
Intake matches made400+
Roster reliability rate99.2%
Working with Grace
When you first contact Caring Buddy about services in Victoria, Grace coordinates your intake and worker matching.
Supports
Services Grace coordinates
Intake & OnboardingSupport Worker MatchingRoster Scheduling & ConsistencyService AgreementsEmergency Cover Coordination
More of the team
