Core supports
The day-to-day help that gets the week done. The most flexible budget in your plan.
- Assistance with daily life
- Social and community participation
- Consumables
- Transport
Flexible across most categories
Resources · Funding explained
Three budgets, one plan, and a lot of jargon. This page explains what each part of your plan pays for, who can spend it, and what to do when the money does not match the support you need.
Fill Form nowThe three budgets
The day-to-day help that gets the week done. The most flexible budget in your plan.
Flexible across most categories
Supports that build a skill or set something up, funded per category and not transferable.
Fixed per category
Equipment, technology and home changes. Quoted, approved, then paid against the quote.
Quote required before spending
What it covers
The test the NDIA applies is whether a support is reasonable and necessary, related to your disability, and not the responsibility of another system like health or housing.
Paid another way
These are everyday costs every Australian carries, so the NDIS will not fund them — even inside a supported home.
Who holds the money
You can mix these across budgets. Caring Buddy invoices whichever way your plan is set up, including split arrangements.
You hold the funds
The NDIA pays you, you pay providers and keep the receipts. Most freedom, most admin, and you can use unregistered providers.
You choose any provider
A plan manager holds the funds
A registered plan manager pays invoices on your behalf and tracks the budget. Funded on top of your plan at no cost to you.
Most common arrangement
The NDIA holds the funds
Providers claim directly from the portal. Simplest option, but you can only use NDIS-registered providers like us.
Registered providers only
Not sure which one you have? It is written on the first page of your plan under “How your plan is managed”.
Ask us to checkPlan reviews
Most funding shortfalls come down to missing paperwork, not a missing need. We prepare review packs for participants at no charge.
Keep four weeks of notes on the support you used and the support you went without.
Current OT, physio or nursing reports carry the most weight. Ask for them early — they take weeks.
We write a roster of care that prices the hours you need against the current price guide.
A support coordinator, advocate or family member in the meeting keeps the conversation on record.
Still stuck on a line item? Call 1300 001 615 and we will read the plan with you.
Call your plan manager first to confirm the balance, then request a plan reassessment through the NDIA on the grounds of changed circumstances. We can supply usage records and a revised roster of care to support the request. In the meantime we will work with you on a reduced roster rather than stopping support.
Free plan check
No obligation, no sales call. A care manager reads the plan, marks the lines we can deliver against, and flags anything that looks underfunded.